Naila makes coming to London like coming home. Makes no difference to her whether my visit is not always work. She extends herself even when we are on holiday, arranging things and making sure that all is well. However hospitality alone is not the secret to good management. It has to be backed with organization and commitment. I am proud to say that not only has she never let anyone down, but always has a back up plan to boot. Speaks volumes of her managerial skills. Cheers Naila. Love Boman Irani.